Privacy Policy

Effective Date: 02/05/2025
Last Update: 02/05/2025

Plasma is the owner of this app (the “App”).

This privacy and Cookies policy:

  • Provides an overview of how the Company collects and processes your personal data and tells you about your rights under the applicable privacy regulation;
  • Is directed to individuals who use the app (“Users”);

Our Services are not intended for children under the age of 13. For residents of the EEA, where the processing of personal information is based on consent, users between 13 and 16 years of age should use Plasma only subject to parental consent. By continuing using the App, Plasma assumes that the necessary consents by the guardians/parents have been provided.
The responsibility for verifying age and enforcing age restrictions lies with the third-party platform chosen by the user for streaming.

For the purposes of this privacy policy:

  • “You” means any user of the App,
  • When we refer to “personal data” or “personal information” we mean data which identifies or may identify you and which may include, for instance, your email or IP address;
  • When we refer to “processing” we mean the handling of your personal data by us, including collecting, protecting and storing your personal data; and
  • When we refer to “sensitive data” we mean personal data which may reveal information about racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, genetic or biometric data.

1. What information do we collect?

To stream content, users must complete the account registration process on the third-party platform of their choice and agree to its terms of service. Please note that we do not act on behalf of these platforms. Instead, we focus on gathering analytical data to enhance the app’s performance and improve user experience.

As you navigate through Plasma we use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including information such as your IP address, operating system, your mobile carrier, device information (including device and application IDs).

This automatic data collection can also help us collect information about the use of Our App by You, to distinguish between users, to help us provide You with the best possible experience. This means that when you visit Plasma, cookies or similar technologies will be placed on your mobile device, tablet or other device. We also use these technologies to collect information about your online activities over time.

In detail, we collect:

  • Streaming Connection Information and Settings
  • Third party Platform URLs
  • User Feedback and Support Communication
  • Device Information such as device type and operating system
  • Performance Data such as quality metrics to help us in optimizing your streaming experience
  • App Diagnostics such as technical issues that may occur while using the App
  • Usage Information such as feature usage, streaming duration
Your Data Protection Rights

In accordance with applicable local laws, you possess specific rights concerning your personal data. These rights include:

  • The right to access your personal data
  • The right to rectification and correction of your data
  • The right to erasure (the "right to be forgotte")
  • The right to object to processing
  • The right to restrict processing
  • The right to data portability
To exercise any of these rights, including requesting deletion or other necessary actions regarding your personal data, we recommend that you contact the relevant third-party streaming platform directly.

2. Data Storage and Tracking Technologies

Plasma stores certain information locally on your device:

  • Streaming Connection Information and Settings
  • Third party Platform URLs
  • User Feedback and Support Communication
  • Device Information such as device type and operating system
  • Performance Data such as quality metrics to help us in optimizing your streaming experience
  • App Diagnostics such as technical issues that may occur while using the App
  • Usage Information such as feature usage, streaming duration
We use this local storage to enhance your streaming experience without requiring you to re-enter information.

Analytics and Tracking

We use analytics services to collect information about App usage. These services help us:

  • Understand how users interact with the App
  • Identify technical issues and improve performance
  • Optimize streaming features based on usage patterns
  • Develop new features and improvements

Purpose of Data Collection

When you use Plasma App, we collect data to:

  • Provide a streaming experience better suited to your device
  • Remember your preferences and settings
  • Maintain secure connections to streaming platforms
  • Detect and prevent technical issues
  • Improve App performance and stability
  • Enable you to access web dashboards of streaming platforms without repeated manual logins

Data Collection Controls

You have several options to control the data stored by our App:

  • Device settings: You can manage app permissions through your device settings
  • App data: You can clear the App's stored data through your device settings, which will remove locally stored streaming settings
  • Third-party platforms: Data stored by streaming platforms within our in-app browser follows those platforms' policies and settings

Please note that if you choose to delete stored data, some features of the App or the streaming platforms you access may not function properly.

3. Changes and amendments

We reserve the right to modify this Policy or its terms relating to Plasma App. When we do, we will revise the updated date at the top of this page. Continued use of Plasma App after any such changes shall constitute your consent to such changes.

4. Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using Plasma App, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use Plasma App.